Chronic Care Management

Chronic Care Management Services

"Many providers struggle to balance the 24/7 needs of chronically ill patients within the huge scope of their duties, unable to devote staff to the full-time job of communicating with and creating care plans for these patients outside of face-to-face office visits."
— Michelle Li, MD  |  Internal Medicine

That’s why we’re here.

We make CCM effective for your patients and simple for your practice.
You can do it yourself, or do it effortlessly with Wellbox.

Get Started

We Provide a Human Touch to CCM

We are an all-inclusive service for reaching your qualified patients, tracking their progress, and billing for Chronic Care Management under CPT Code 99490 and for Complex CCM under CPT Code 99487.

Your patients talk to real people and develop real relationships with them, not robots.

Wellbox Chronic Care Management Services

A dedicated care coordinator acts as an extension of your practice, allowing you to continue running your business the way you always have and generating incremental gross revenue year-over-year.
Our team of trained Registered Nurses help you:

icon care coordination

Provide a complete care coordination cycle.

icon care plans

Successfully carry out care plans.

icon manage care

Ensure your Medicare patients are following your recommendations.

icon enrollment forms

Process all completed enrollment forms.

icon EHR

Document brief notes in your EHR and allowing you to sign off on the work.

icon phone

Stay on top of your patient’s health by receiving calls for all high priority issues.

icon care coordinator

Eliminate the need to hire and train new staff thanks to your designated care coordinator.


Meet MACRA and MIPS quality measures.
2018 requirements update

What CCM Does for Practices

  • It reimburses physician practices for providing ongoing care to Medicare patients with chronic conditions.
  • It helps providers proactively manage patient health rather than only treating disease and illness.
  • It brings a systematic approach to defining and managing a patient’s Care Plan.
  • It organizes care coordination under one provider.

What CCM Does for Patients

  • It provides patients with a care coordinator that closely monitors their health.
  • It helps patients better understand their Care Plan.
  • It develops meaningful relationships between providers and patients.
  • It offers added care for free for most patients.

Latest CCM Blog Posts

Wellbox Doctor Featured on Patient Engagement HIT
Learn about how Wellbox enabled an independent practice with a single primary care physician to offer top notch chronic care management services to its Medicare population. Get...

Continue Reading »

The Role of Nutrition, Lifestyle, and Compliance with Chronic Disease
Proper nutrition, medication adherence, and healthy lifestyle choices are key elements to preventing and managing chronic disease.  While physicians recognize that lifestyle...

Continue Reading »

Getting the Support You Need for Aging Parents with Chronic Care Management
No one wants to put their parent in a nursing home. Yet, more people are faced with the reality of having to make this decision today than ever before. With the increased...

Continue Reading »

What’s Involved in CCM


Structured Data Recording

In a Meaningful Use I or II certified EHR.


Care Plan

Patient-centered, accessible and sharable electronically where appropriate.


24/7 Access to Care

Continuity of care with designated care team member and enhanced communication opportunities.


Manage Care

Systematic and documented patient contact, medication reconciliation and care coordination.

Get Started Today