Personalized Care Resources

Making all the Difference with Personalized Virtual Care

Nothing matters more to us than seeing our patients living well. It’s why we do what we do.

We recognize that with every patient interaction, virtual care is more than just delivering care with technology. It’s about connecting everyday people to care teams who truly want to make a difference.

The best way we know how to do this is by personalizing the entire care experience.

Since it’s always been our mission to help people live healthier and happier lives, we know it’s not possible without really getting to know our patients. What are their family members like? What personal events do they have coming up? What is their motivation behind living a healthier lifestyle?

When we get to really dig into these unique thoughts, needs, cultures, values, and preferences, we get to really offer them the best care possible. We recognize any changes in them and their progress, whether positive or negative, and encourage them with practical ways to stay on track in their wellness journeys.

This approach allows us to tie in the numerous elements that make the chronic care model successful: self-management support and education, shared decision-making, greater access to care and resources as well as continuous patient-centric care. Consequently, it has given us the chance to achieve better clinical and financial outcomes for both our patients and their providers.

If your organization values personalizing the care experience for its patients, this page was designed for you.

Within it, we gathered our most relevant, helpful, and informative resources about this approach and how it effectively engages patients in their long-term health.

We also rounded up some articles that could be helpful to your patients that can be found here. Feel free to share them!

And, if you would like to learn more about partnering with us to offer these personalized solutions, request a demo today. We look forward to hearing from you soon.

Our Best Ideas for Personalizing the Care Experience

Our latest whitepaper describes how personalizing the patient experience with virtual care can drive better clinical outcomes for the top three chronic illnesses.
Download it today to learn more

“I’m very happy with the concern that the nurses, doctors, and staff have shown for my health. I feel more motivated to do what’s right and take better care of myself.” – Patient since 2016

The Impact of Personalized Care

"The impact personalized care has on patients is felt in waves. We really get to know our patients, their personal lives, their behavior patterns, and more. Since we focus on each patient as an individual, we tailor our care plans to address the issues the patient is dealing with at that moment. When we follow up with them, we can compare month-to-month how they are progressing and where they still need some help or education. They are not getting a pre-printed piece of paper with generic advice; they are getting a care plan that they build with their nurse." – Jessica Egger, Director of Clinical Services