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October 3, 2025 | More Than Care: How Chronic Care Management Shapes Health Literacy in Aging Adults

October 03, 2025 – Jacksonville, FL 

Nearly 9 in 10 U.S. adults struggle with health literacy. That means most people have difficulty finding, understanding, and using health information to make informed choices. For seniors managing multiple chronic conditions, that gap isn’t just inconvenient – it’s dangerous. Low health literacy is linked to higher rates of hospitalization, missed preventive services, and even increased mortality.  

This October, during Health Literacy Month, we’re reminded that understanding is at the heart of care. And for aging adults, chronic care management (CCM) is one of the most effective ways to strengthen that understanding. 

 

The Hidden Risk: Low Health Literacy in Chronic Care 

Health literacy is often described as the “silent barrier” in healthcare. For older adults juggling medications, specialist visits, and care instructions, it can mean: 

The reality is stark: adults with limited health literacy are more likely to delay care, experience medication errors, and struggle with self-management. When conditions like heart disease or diabetes are already complex, a lack of understanding compounds the risks. 

 

The Link to Chronic Care Management 

CCM goes beyond extending care between visits by weaving health literacy into every interaction. By pairing seniors with nurse-led support, CCM transforms overwhelming medical jargon into clear, actionable knowledge. 

Take education: instead of handing patients a pamphlet, nurses walk them through condition-specific guidance in the context of their daily lives. Screenings and vaccines are explained as meaningful steps toward preventing complications. Even something as complex as medication management becomes more approachable when a nurse reviews prescriptions, clarifies dosages, and reinforces why each medication matters. 

This integration of education, reminders, and dialogue creates a feedback loop of understanding. With every monthly touchpoint, CCM closes knowledge gaps, addresses questions in real time, and builds the confidence older adults need to manage their health outside the clinic. 

CCM can strengthen health literacy in many ways, including: 

In doing so, CCM reduces preventable risks and strengthens the foundation of health literacy with each interaction. 

 

A New Standard for Aging Well 

If health literacy is power, then chronic care management is the key to unlocking it for aging adults. Seniors who understand their conditions are: 

By embedding education, reminders, and clarity into every patient touchpoint, CCM raises the standard of care for seniors living with chronic conditions. 

 

From Knowledge to Confidence 

Health literacy shapes every step of the care journey. For the 65+ population managing multiple chronic conditions, it can mean the difference between stability and crisis. Chronic care management teaches, empowers, and transforms. 

This Health Literacy Month, Wellbox is proud to stand at the intersection of care and understanding, ensuring seniors are cared for and truly informed. Because when knowledge is power, health literacy is health itself. 

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