September 12, 2019 | The Positive Impact of CCM: For ACOs

Dealing with chronic illness presents unique challenges for healthcare providers and patients alike. Part V of this blog series highlights the impact CCM can have on the shift to value-based care for ACOs.

In the past few years, Accountable Care Organizations (ACOs) have made great strides in focusing health care providers around the mission of coordinating high-quality care.  Moving from fee-for-service to a value-based care model has had its challenges. One of the most successful efforts has been the implementation of chronic care management programs.  When implemented correctly CCM has been shown to drive the clinical and financial outcomes that align with the mission of ACOs – keeping Medicare patients healthier, longer.

  1. Greater Visibility and Engagement. Chronic Care Management provides Medicare patients with an additional monthly touchpoint outside the walls of the doctor’s office.  This is an extra level of coordinated care that drives more engagement with the patients and results in a higher quality experience.
  2. Better Clinical Outcomes. More frequent touchpoints and increased patient engagement lead to higher participation with preventative care measures such as flu shots and annual wellness visits.  Wellbox has seen a 50% increase in these measures between its Medicare population and the non-participating Medicare population in its partner practices. We have also seen a decrease in hospitalizations and emergency care visits by 60-70%.
  3. Increased Quality and Performance Measures. Implementing an ACO-wide CCM program can bring up the quality and performance measures of the entire group on over 60 MACRA MIPS categories.  You can learn more about CCM and MACRA MIPS in this white paper. 

The choice for ACOs is clear: For the best results, implement a CCM program across the organization.


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