Telemedicine for Patients
The Wellbox Telemedicine Services increase access to care and allow patients to have closer ties to their doctors. With easy appointment scheduling and flexible appointment hours that can be taken from anywhere, patients can take part in cost-effective virtual visits that suit their needs.Frequently Asked Questions
Connect With Your Doctor at the Touch of a Button
Access the virtual medical center on an easy-to-use platform
Connect where and when it is convenient for you
Reduce the need to go to the ER and your wait time significantly
Benefit from Medicare reimbursements
The Convenience of Now
Schedule an appointment in minutes
What used to take days for scheduled appointment lead time now takes minutes! Schedule an appointment for a virtual care visit with a Telemedicine Patient Navigator.
Connect with your provider, wherever you are
Pick up your device from anywhere, call in and wait for a certified Nurse Practitioner to connect. Spend 20 minutes on your virtual visit from start to finish!
Video Visits Are Gaining Interest
Many patients are switching providers to ones that offer telemedicine. Your doctor wants to make sure you have access to the best care that fits your lifestyle.
“What I really love about the Wellbox Telemedicine Services is how convenient it is for my patients. They just pick up their device from anywhere, call in and wait to connect. It’s quick, easy and provides a better experience for them.”
— Dr. Peter Weigel. Westfield, NJ
Frequently Asked Questions
- What is telemedicine?
Telemedicine is the use of health information exchanged from one location to another through electronic communications to improve a patient’s clinical health status. Fundamentally, it is a method of treating patients using the familiar modalities such as the Internet and telephone.
- Do I speak to a genuine “healthcare clinician?”
Yes. Each virtual care visit is conducted by a state licensed and certified Nurse Practitioner. All clinicians are trained to have certainty in various clinical practices to provide evidenced-based clinical treatment plans that endorse positive patient outcomes.
- Is telemedicine technology difficult to use?
No. The Wellbox Telemedicine Service increases access to care and allows patients to have closer ties to their “household doctors” with specific emphasis on ease and adaptability of the virtual delivery of patient care services.
- Is my information secure?
Absolutely. Wellbox Telemedicine Service maintains the same privacy and security standards of your personal health information mandated in the healthcare exchange standards.
- How do patients schedule appointments?
With easy appointment scheduling and flexible appointment hours, patients can take part in cost-effective virtual visits that suit their needs. Patients will simply call the Wellbox Telemedicine Patient Navigator for a virtual care appointment.
- Will my insurance pay for the virtual visits?
Wellbox cannot accept insurance for virtual visits at this time. The virtual visits are charged per visit with each visit lasting for approximately 20 minutes. Each patient receives a receipt for the service at the conclusion of the virtual visit. This may then be submitted to your insurance carrier for reimbursement. (Wellbox Telemedicine Services cannot guarantee reimbursement).
- Is the quality of care the same as an in-person visit?
Yes. The Wellbox Telemedicine Service upholds the highest standards of patient care excellence with a value-based delivery model. The Nurse Practitioner is an extension of your “household doctor” with access to your specific medical information to provide the detailed care every patient deserves.
- What conditions can be treated?
ParaListed below is a sample of conditions that have the capability of being treated via virtual care visit. However, a referral may be provided for an in-office or Emergency Room visit if the Nurse Practitioner clinically concludes it is in the best interest of the patient’s safety:
- Back Pain
- Cough, Colds, and Flu
- Headache / Migraine
- Insect Bites
- Lab Reviews
- Medication Refills
- Rashes and Skin Conditions
- Sore Throats
- Urinary Tract Infections (adult females only)
- Will I get a prescription with my visit?
The Nurse Practitioners operate with approved, evidenced-based clinical guidelines. Our healthcare providers only prescribe when clinically appropriate (Wellbox Telemedicine Services cannot guarantee prescriptions). In addition, Wellbox Nurse Practitioners do not issue prescriptions for substances controlled by the DEA. Commonly prescribed medications include:
- Allergy Medications
- Anti-nausea medications
- Skin creams or ointments
- Antibiotics, if indicated
- How are prescriptions sent to the pharmacy?
The prescription is submitted electronically via SureScripts or by phone to the pharmacy of your choice.