While healthcare payers are still warming to the idea of telehealth, a recently released survey from Anthem Health and the AAFP suggests that a large amount of physicians are highly interested in further developing these services and using them to improve patient care.
In the survey, 5,000 randomly selected family physicians were delivered a questionnaire meant to assess attitudes toward telehealth, the general demographic of telehealth users, and possible barriers preventing the proper implementation of these solutions.
According to the results, a staggering 90% of physicians who use telehealth and 64% of non-users said they would use these solutions to connect patients to specialists if they were properly compensated.
Further, the survey found:
- 88.9% of users believe telehealth improves access to patients and 75% believe it improves the continuity of care.
- Of the family physicians who reported using telehealth services: 55% employed it for diagnoses or treatment, 26% for chronic disease management, 21% for follow-ups and 20% for second opinions.
- Physicians who use telehealth are more likely to practice in a rural location, be younger, have practiced 10 or fewer years and employ an electronic health record (EHR) system.
- 55% of family physician who don’t currently use telehealth believe that improper reimbursement by insurers is a major impediment.
Judging from these results, it’s clear that reimbursement issues continue to plague telehealth users, and further, that telehealth is quickly becoming adopted for a variety of purposes by young, tech-savvy doctors. In essence, doctors are committed to helping patients first and foremost, and recognize the clinical value that telehealth provides, so we must ensure that they compensated properly for using these services.
We at Wellbox firmly believe this sentiment, which is why we continue to work with doctors to develop solutions that remove the financial burden from practices using telehealth, allowing them to focus on what matters most: The Patient.